Contact Us

 We respect the right of each client to lead as independent and fulfilling life as possible. We have set out a Client’s Charter of Rights, which we believe should be the minimum entitlement for each client. We want to make a difference to our client’s lives and we work with them to help them achieve the changes that they need to enhance their quality of life. Our Care Staff are sensitive to, and will observe, the following standards which we have identified:

• It is the right of each client to make informed choices and to take risks; there is a certain amount of risk associated with each aspect of our lives.

• Each client is an individual with individual needs, wants and desires. This individuality will be recognised and respected to ensure promotion and maintenance of the client’s dignity and self-worth.

• Each client, as an individual, has the right to fulfil his/her potential for personal choice of lifestyle and opportunities.

• Each client has the right to a Care Service that does not discriminate on the basis of race or ethnic origin, creed, colour, religion, political affiliation, disability or impairments, marital status, parenthood, sexual gender or sexual orientation.

• Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.

Cardiff Homecare Services Ltd was formed in December 2015 By Jeff Greenman and Rosemarie David who are the joint directors of the company. 

Jeff and Rose-Marie have over 65 years of experience in the Care Sector. For the past 40 years, Rose-Marie has worked in a variety of areas in the Health and Social Care sector. She began her career as a Support Worker in the community before spending time in residential/nursing home and hospital settings. Rose-Marie spent nine years as a Warden for one of Rhondda Cynon Taff BC live-in complexes with over 30 people. For the past 19 years, Rose-Marie has worked for a family-owned Domiciliary Care Agency working her way up from Care Worker to Supervisor, to Care Manager and finally to Registered Branch Manager. Rose-Marie is passionate about providing a good quality of care to service users by using Person Centred Planning to form care plans that meet their individual needs while listening to them, maintaining their dignity, and putting measures in place to try and preserve their independence for as long as possible. 

Jeff has been involved and worked with learning disabilities for almost 20 years, starting with his own small care home assisting people with learning disabilities back into the community, he has recently spent three years working in a nursing home at bay view lodge with dementia/learning disabilities/Palliative Care. Jeff has recently moved into the domiciliary care sector and decided to use his skills previously learned to help people to stay in their own homes with all the support and care that is required. Jeff knows the importance of training staff to provide care in the best possible way, by following and adhering to Policies and Procedures set out by the Governing Bodies Throughout the past 13 years Jeff has also been caring for two ladies both with learning disabilities as adult placements within his own home, they are very much a part of the family and have thrived within the environment of home life. Jeff prides and champions helping people of all Disabilities etc. 

To become an integral part of the community as much as possible and within their own capabilities. Jeff’s passion is to start a team of Dementia Specialists, this team will work closely with the NHS Dementia Champions , who’s ultimate aim will be to care for those with dementia in their own homes and to remain as much a part of the community. In the long run to avoid being placed into established Care/Nursing Homes when their/family wishes are to remain in their own homes with the Specialist Care and Support needed. Taking the skills and passion felt by both directors of the company, Our intention at Cardiff Home Care Services Ltd is to build a family-oriented company that gives a professional caring service that will meet the continually changing needs of the Service Users while adhering to all Policies and Procedures as required by law and the Regulatory Bodies; including the CSSIW and the Care Council for Wales. 

Our staff will be trained, caring people who will have the same ethos as Rose-Marie and Jeff to meet and exceed the standards required by the CSSIW. There has been a lot of bad press in recent years where Care Services have been found to be not meeting Standards – in some cases Service Users/Patients had not received the care they required and needed. We intend to provide a service that is much needed in the community to support and enable people to stay in their own homes. 

As a company, we will work towards having a pool of highly trained staff, Supervisors/Team leaders that can support each other to provide the best possible service that people deserve and need. Rose-Marie and Jeff, have a shared vision to have staff that is specialised in areas of care that require extra support including, but not limited to: 

• Mental Health
• Dementia care
• Disabled care 
• Continuing Health Care 
• Palliative Care 
• Learning disabilities

Rose-Marie and Jeff understand that a team is only as good as its leader and believe that if you treat staff well; giving them a clear career pathway, they will reward you with commitment and dedication. To support our fledgling business in our first year we will be operating from our branch in North West Cardiff, and intend to spread across Cardiff. 

Rose-Marie and Jeff are passionate about providing a service that is tailored around the Care needs and wishes of the individual - this is a priority they feel has to be met so the people that are being cared for, feel valued and supported. We feel that not only the service user but also the care support worker is important in making the whole package work and therefore feel that the care support worker should be involved and entrusted in more than just “providing care” or “cooking a meal” in order to achieve this, more training and selective recruitment are essential to meet these requirements. We as a company value our staff and know they are the foundation in providing a good service of care.

Quality care in the community with professional and caring staff. Cardiff Homecare Services will support those that require help in maintaining their lifestyle in the security and comfort of their own homes. 

All our Health Care Support workers are trained in 

• Continence Management
• Managing challenging behaviour
• Managing medication
• Mobility assistance
• Meal preparation
• Hospital/clinic escorting
• Sleeping and awake night sits
• Palliative care and end of life

We will also assist with respite to allow carers to take a break they so badly need but in the knowledge that their loved ones are receiving professional support from our teams. To find out how Cardiff Homecare can assist you to contact us on 029 20813889 or e-mail info@cardiffhomecareservices.com  

 At Cardiff Homecare we offer a variety of care and support services with various hours to suit your needs. 

We use a person-centred approach with the service users at the heart of our services. 

We support our service users by assisting them with getting in/out of bed, personal hygiene, support with incontinence care, assist with eating/drinking, providing/prompting medication, shopping and light domestic duties etc. We have offices in Cardiff, Barry and Newport which are growing daily. 

If you would like to know more or require an application form, please contact us on 02920 813889 or via email at recruitment@cardiffhomecare.co.uk.

It is the objective of Cardiff Homecare Services Ltd to provide its service users with a service of care to the highest quality within the environment of their own home, supply its service users with a workforce of trained and competent care workers. 

Cardiff Homecare Services Ltd aims to provide a flexible, tailor-made, quality care service, to service users of all ages in their own homes respecting their independence, privacy, and dignity to ensure they enjoy the best quality of life at home. Person centered care forms the core of the service we provide and our staff are committed to meeting our aims and objectives to ensure the agency: 

• Delivers a service of the highest quality 
• Ensures the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each service user’s right to independence, privacy, dignity, fulfilment, right to make informed choices and the right take risks.  
• Ensures needs and values of each service user is respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood, and disabilities or impairments. 
• Match’s the nominated care worker as closely as possible with the service user, and respecting the need to change the care worker in the event of subsequent non-compatibility. 
• Manages the care service efficiently and effectively to make the best use of resources and to maximise value for money for each service user.  
• Involves service users and employees in the provisions, management, and development of services which will be monitored regularly ensuring the service operates in the best interests of our service users. 

Services We Provide 

• Personal Care 
• Meal Preparation
• Sleeping & Waking Night Service
• Morning, Lunch, Tea Time and Evening Calls 
• Laundry & Ironing 
• Shopping, Cleaning & Domestic 
• Medication Prompt 
• Check-In Service
• Companionship & Running Errands
• Escorting to appointments, (including transport if required)
• Live in care worker
• Responder Service 

We can provide care visits from 15 Minutes to 24 hours, from 1 day to 7 days a week.